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Health Maintenance Organization

Indemnity Plan

Preferred Provider Organization

Point of Service Plan

Advocacy

Tips

TIPS

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  •  As the policyholder you have the right to ask questions and have them answered
  • You have a right to receive a second opinion from your insurance company when services are denied.
  • If you begin to feel discouraged, locate an advocate to assist you. See the advocacy list in the resource section of this booklet.
  • Should you be denied a specific service, treatment, or medication, it contact the customer service department of your insurance company and ask for a detailed, written explanation. If this is unsatisfactory, you may ask to speak to a supervisor or someone in the organization who can make decisions.

  Using the advocacy checklist at the end of this booklet will help to ensure that your rights are respected. (Advocacy checklist from AARP/eldercare website.)

 


Uatpat.org - The Utah Assistive Technology Program is designed to help you know what assistive technology is available, how to get funding for assistive technology, and to provide you with links and resources.