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WALK-IN TUB REVIEW

Updated for October, 2019

American Standard Walk-In Tubs Review<span class="wtr-time-wrap after-title"><span class="wtr-time-number">89</span> minute read</span>

American Standard is a household name when it comes to bathrooms and kitchens, and they’re also a leading manufacturer of walk-in tubs. We’ve reviewed American Standard’s top walk-in tub offerings to aid you in your search.

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Our Verdict

American Standard stands out among their competition for two reasons. First, their Gelcoat Entry model is one of the most affordable basic tubs offered by any major brand, even though it comes standard with accessories that other manufacturers only offer as options. Second, their pricing is a lot more transparent than their competitors’, allowing consumers to make a fully informed choice about the models and packages that will suit them best.

Top Walk-In Tubs by American Standard

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Starting at $3,355

While the name makes the Gelcoat Entry sound like it’s a fully stripped-down version of American Standard’s other models, it actually comes standard with handsome chrome taps and a hand-held shower wand (features that are optional in the higher price ranges). For around $500 extra, you can get the optional air massage system, with 21 bubble jets and a heated blower; for about $1000 extra, you can get the jet massage feature, which uses forced water to provide a relaxing spa experience.

The Entry series doesn’t offer some features that you can get with more expensive models: American Standard’s air spa system—with 26 jets and a variable speed blower that allows you to control the amount of bubbles—isn’t available, and Entry tubs only come with doors that open inward, which makes them a bad choice for those whose mobility issues require them to use a wheelchair or bath bench. Finally, Gelcoat Entry models aren’t available from American Standard directly—instead, they’re distributed through local vendors and through online retailers like Amazon. Still, if you’re hoping to find an attractive, economical walk-in tub with some nice optional features, the Gelcoat Entry is a great value, and could be exactly what you’re looking for.

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Starting at $4,750


Similar to the Gelcoat Entry line, the Gelcoat Value models are priced for those looking for a less expensive tub. It offers the same Gelcoat-over-steel construction as the Entry line, and, like the Entry, it also comes with standard chrome faucets and a handheld showerhead. Where it differs from the Entry line is in increased accessibility: the Gelcoat Value offers an outward-opening door, which allows entry for those in wheelchairs or those who need to be seated before entering the bath. Even more significantly, the Gelcoat Value line includes the QuickDrain feature, which uses a pump to empty the bathtub in two minutes or less—a highly desirable feature in a walk-in tub, where you can’t open the door until the water has drained. By packing these important features into a solid mid-range tub, American Standard once again offers its customers a good, solid value.

“We love our walk-in bath. It is so relaxing to sit and let the jets massage your body. The medical benefits of this bath are many. After taking a bath you feel revitalized and feel better in general. We would highly recommend this walk in bath to anyone who wants a safer bathtub plus a relaxing experience when bathing.”

(via Trustpilot)

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Starting at $5,529

American Standard walk-in tubs start moving toward the higher end with the Gelcoat Premium model. These attractive tubs can come stripped of features, and you will have to pay about $400 extra for fast-fill tub faucets and a handheld showerhead. But this tub does offer some great options that aren’t available on other lines. First, the QuickDrain function comes standard, as does a cushioned neck rest. For about a thousand dollars above the base price, you can get American Standard’s Air Spa system (with its auto-purge function, which keeps the system clean): this improves on the Air Massage system in the Value and Entry lines by giving the user a variable-speed blower and 26 powerful jets. What’s more, the Premium line can also come with a whirlpool system (with its own self-cleaning function)—and a chromatherapy option which puts on a soothing light show in the water. Finally, for those with mobility issues, the Gelcoat Premium can be bought with an outward-opening door, making it the perfect luxury bath for people of all abilities. Especially if you’ve got mobility issues and a condition—like arthritis, circulatory problems, or diabetes—that could be helped by a soothing air bath or therapeutic whirlpool, you should think about contacting a dealer or retailer, or contacting American Standard directly, to find out more about the Gelcoat Premium line.

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Starting at $6,653

If you’re after durable, high-quality construction as well as all the great features of a luxury tub, you’ll want to consider the Acrylic Luxury line. Acrylic is the best possible construction for any kind of bathtub, (a fact reflected in the generous warranties on this model) and Acrylic Luxury tubs come standard with a padded neck rest and the QuickDrain function. And while fast-fill tub faucets and a hand-held shower wand are optional, the Acrylic Luxury does offer all the options of the Gelcoat Premium—including the self-cleaning Air Spa system with its variable speed bubbles, the self-cleaning whirlpool, and a chromatherapy function. The Acrylic Luxury is missing one option, however: it doesn’t offer any models with an outward opening door, so it might not be the best choice for those with mobility issues. Still, even at this high price it offers all the attractive durability of an acrylic tub with some important therapeutic functions, a combination that very few other tubs can match.

“I bought my walk in tub approximately one month ago. I love the tub with its many features.”

(via Lowes.com)

At a Glance

A checklist of standard walk-in tub features.

Models Gelcoat Entry Gelcoat Value Gelcoat Premium Acrylic Luxury
Our Rating 4.1 4.1 3.9 3.9
Price* Starting at $3355 Starting at $4750 Starting at $5529 Starting $6653
Low Entry Threshhold standard standard standard standard
Push Button Controls standard standard standard standard
Built-In Safety Bars standard standard standard standard
Textured Bath Surfaces standard standard standard standard
Outward-Opening Doors optional optional
Spa optional optional optional optional
Whirlpool optional optional optional optional
Chromatherapy comes w/ whirlpool comes w/ whirlpool
Aromatherapy
*Price can vary by supplier, and special deals are often available. Contact a supplier or installer for a personalized quote.

American Standard offers four lines of walk-in tubs, each with a different price point and set of standard features. We’ll look at the least expensive tubs first and work our way up to the higher-end models. But before we do, let’s talk about construction, because American Standard tubs come in two varieties of material reinforced by a steel frame.

Gelcoat

Gelcoat tubs are made of fiberglass with a durable resin finish bonded to the top. The finish is dyed to produce the color of the tub, but that color will hold up under superficial scratches. It is a slightly more porous surface than acrylic, however, meaning that it is susceptible to staining over time.

Acrylic

Acrylic tubs are made of a solid acrylic body which is pigmented all the way through, making scratches less of an issue. Acrylic also forms a non-porous surface, making it far more resistant to the sorts of stains that ordinary tubs are susceptible to.

American Standard is one of the few manufacturers to offer multiple lines of walk-in tubs. This variety of offerings is a great thing for the consumer, but it can also get bewildering. Here’s a brief rundown on the features that are and are not available in American Standard models.

Feature Gelcoat Entry Gelcoat Value Gelcoat Premium Acrylic Luxury
Easy-touch push-button controls standard standard standard standard
Handheld shower wand and fast-fill tub faucet standard standard optional optional
QuickDrain function standard standard standard
Cushioned neck rest optional optional standard standard
Air massage system (21 jets, heated blower) optional optional
Air spa system (26 jets, var. speed heated blower) optional optional
Water jet massage system with self-cleaning function optional optional
Whirlpool with self-cleaning function optional optional
Outward-opening door
Available sizes (approximate) 28” x 48”, 30” x 51”, 30” x 60”

FAQs

Does Medicare Or Health Insurance Cover Walk-in Tubs?

Medicare and health insurance usually only covers items that deemed “medically required” so it is best to think of a walk-in tub as an out of pocket expense. There are some rare occasions where medicare and health insurances will provide financial assistance. Check with your insurance agent to see what your specific policy covers. Most walk-in tub providers also have a specialist you can contact for more information.

Do Walk-In Tubs Come In Different Sizes?

American Standard walk-in tubs come in a variety of sizes to fit your personal space with tub sizes varying between 48 to 60 inches long and 28 to 48 inches wide with two different finishes to choose from.

What Features Are Offered For My Walk-in Tub?

American Standard offers a long list of great features for each of their walk-in tubs. Along with a RevitaJet Whole body hydrotherapy system with 44 air and water jets, they have massaging jets targeted at your back, legs, wrists and feet all controlled by a one touch jet system. American Standard offers the whole package with 7 color chromatherapy, built in aromatherapy, hand-held shower wand, solid brass fixtures, self-cleaning sanitary ozone system, and an automatic water purging system to make sure the water lines are clean.

What Kind Of Warranty Is Offered With My Walk-in Tub?

American Standard has a fantastic lifetime warranty on not only their tubs but fixtures, parts, installation and labor. They are the only company on the market that provides a lifetime warranty on their products. American Standard understands the huge commitment it is when you decide to purchase a walk-in tub and they want to ensure that you have a quality experience from beginning to end.

Who Installs My Walk-in Tub? Someone From The Company Or My Plumber?

American Standard delivers and installs your new walk-in tub and removes your old tub from your home as well. They offer a free in-home evaluation and provide you with free estimate of how much your new tub will cost with installation. After providing the estimate they allow you to schedule your professional installation on a day that works with your schedule. After installing your new walk-in tub you will receive detailed instructions from an American Standard trained specialist on how to operate it.

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Regardless of the model, consumers were extremely happy with their American Standard walk-in tubs. The company also stood out for its customer service, with many reviewers mentioning how happy they were with the company’s salespeople and service representatives, and saying that when problems arose they felt that their frustrations were heard and handled by the company.

More significantly, there were relatively few complaints about the company’s installation professionals, which makes American Standard especially noteworthy, since installation woes are a common theme among reviewers of walk-in tubs. Finally, too, reviews expressed appreciation for the tub itself, as the relative lack of problems seemed to allow more consumers to enjoy the tub for all the reasons they bought one in the first place.

These reviews, combined with American Standard’s reputation for quality products, have led us to select American Standard as the most reliable producer of walk-in tubs, adding value to every one of its models on the market.

“Sales presentation and installation crew were fantastic. Elderly parents were the customers and both sides of the sale catered to their needs and questions / concerns. They are very, very happy with the tub. It is absolutely ‘as advertised’!”

(via Trustpilot)

If you buy your American Standard walk-in tub via a local retailer, they’ll come out and give you an estimate on how much it will cost to install; if you contact American Standard directly, or buy via an online retailer, they’ll recommend a local contractor who will do the same. It’s also often a wise move to contact an independent contractor and have them give you an estimate for how much they’d charge to install the tub, but whatever happens, you can count on paying more than just the price of the unit to put a walk-in tub in your home.

Still, it always helps to have an idea of how much the unit itself will cost so you can compare it to other models on the market. As noted above, American Standard tubs have a wide range of price points, with the Entry models coming in about the mid-range among its competitors, with other American Standard models also priced appropriately—though possibly above average—for the features offered. In addition, if you shop for an American Standard tub through retailers like Home Depot, or Amazon, you might be able to find some models for lower prices.

Price should only be one factor in your decision, however. A walk-in tub is a significant investment, and you’ll want a manufacturer that stands behind their product.

While we should note that some companies do offer more complete lifetime warranties, American Standard’s guarantees are very much in line with the company’s competitors, and, notably, apply to all models regardless of price. These warranties add up to a fairly robust commitment to the company’s product, and In this respect, American Standard offers significant value.

Product Gelcoat Entry Gelcoat Value Gelcoat Premium Acrylic Luxury
Price* Starting at $3355 Starting at $4750 Starting at $5529 Starting $6653
Door Seal Warranty Lifetime Lifetime Lifetime Lifetime
Tub Shell Warranty 10 years 10 years 10 years 15 years
Warranty on All Other Components 5 years 5 years 5 years 10 years

“I was told that American Standard was the best, and their representative was well-informed and patient in explaining so that my husband could understand. We were real impressed with him. The installation took two days, one to remove everything and prepare and the other day for the installation itself. The techs worked and were determined to make sure that everything was just like before when they left. They were very professional.”

—Las Cruces, NM (via consumeraffairs.com)

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American Standard has a solid reputation for offering quality bathroom and kitchen furnishings, and they continue to offer quality with their walk-in tub product lines. With a range of pricing and features, and a track record of satisfied customers and trouble-free installation that extends even to their most economical models, American Standard’s accessible tub lines stand out in a crowded field.