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IN-HOME CARE REVIEW

Updated for October, 2019

FirstLight HomeCare Review22 minute read

Best For:   Live-In & 24-Hour Care | Travel Companion Services | Post-Operative & Rehabilitative Care

  • Services & Organization
  • Consumer Reviews
  • Cost

4.5

out of 5

Pros
  • Provides a full range of companion and home care services
  • Offers travel companion services
  • Offers specialized post-operative care
Cons
  • Doesn’t provide housing consultation or other lifestyle assistance

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Our Verdict

FirstLight provides a wide range of home care and companion care services and specializes in some interesting additional services, such as travel companion services, a carefully crafted post-hospitalization service aimed at preventing readmissions, access to a medical alert system, and an online portal that allows family to track their loved one’s care remotely. If you’re looking for home care services—and especially if you’re looking for these particular offerings—it’s worth your time contacting your local FirstLight office.

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Services Offered

  • Companionship
  • Medication reminders
  • Grooming/hygiene
  • Light housekeeping
  • Laundry
  • Meal planning and prep
  • Errands
  • Transportation
  • Shopping
  • Social escort services
  • Mobility assistance
  • Organization help
  • Feeding
  • Toileting
  • Physical therapy
  • Pre- and post-op assistance
  • Respite care
  • Live-in care
  • 24-hour care
  • Alzheimer’s and dementia care

FirstLight Homecare Review

These days, seniors in the United States are increasingly looking to stay in their homes as long as possible. Aging in place, however, comes with challenges that increase as people get older and as the infirmities that accompany aging pose increasing threats to their independence. Home care agencies exist to give people the help they may need to remain independent for as long as possible, allowing them to stay in their homes and avoid entering an assisted living facility. As one of the larger home care franchises in the US, FirstLight’s locations provide a wide variety of care, including companion care, personal care, and specialized care for those with Alzheimer’s or a need for physical therapy.

“First Light is a fantastic company to work for. The staff is courteous and appreciative of their aides and the clients are very thankful for the work you provide.”

Clearwater, FL (via Glassdoor)

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“Wonderful place to work. Easy hiring process. I really enjoyed taking care of our clients. I had a easy schedule and could pick up extra hours if I needed to. Management team were easy to talk and very supportive. Always available.”

Spartanburg, SC (via Indeed)

“Caring and committed Owners and Office Staff. Some of the most passionate and professional caregivers I have ever worked with.”

Kansas City, MO (via Glassdoor)

“I called FirstLight Home Care after my father had a fall . . . Not only did they answer my call right away but they had a caregiver by his side two hours after I had spoken with them. The caregiver that currently cares for my father’s needs not only does the cooking and the light housekeeping but has encouraged him to start doing what he loved but had stopped due to his eyesight, building airplane models. I couldn’t ask more from this agency. They have exceeded my expectations and I have build a great relationship with the office staff.”

Irvine, CA (via Yelp)

“Excellent care provided from the caregivers. FirstLight really understood our needs and set about to place a caregiver with my loved one who has anticipated what was needed and took care of it. She has become one of the family!”

Atlanta, GA (via Google)

“My dad has a wonderful caregiver. Always on time, gives me a text on how his night went. They talk, play games, go for walks, eat snacks together. Can not say enough about how wonderful she is.”

Cincinnati, OH (via Facebook)