WALK-IN TUB REVIEW
Updated for October, 2019
Jacuzzi Walk-in Tubs Review<span class="wtr-time-wrap after-title"><span class="wtr-time-number">82</span> minute read</span>
Already known for their whirlpool bathes, Jacuzzi has extended it’s expertise into the Walk-Tub market. While these tubs come at a higher price than their competitors, Jacuzzi’s tub have an impressive list of standard features that sets them apart from the rest.
Top Walk-In Tubs by Jacuzzi
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Finestra Walk-In Tub
$7,000-$10,000, depending on package
Jacuzzi’s Finestra line of walk-in tubs is designed for new construction or for a full bathroom remodel. The Finestra comes in four packages, each with its unique constellation of impressive features.
This most basic model simply provides the user with an easy-entry sitting bath.
The least expensive of Jacuzzi’s optional packages, the Finestra whirlpool model provides a deep-tissue massage by forcing water through an array of six adjustable jets which are fed through Jacuzzi’s proprietary anti-microbial CleanLine water lines, guaranteeing you a fresh and clog-free experience. Push-button controls allow you to control the intensity of the massage, and an in-tub reheating system allows you to soak for as long as you need—or enjoy the massage for as long as you need—without the water getting cold.
As the name implies, Jacuzzi’s Pure Air model forces air into the water to create the effect of a concentrated sitz bath or foaming pool, generating a soothing effervescence that caresses the skin. Its forced air system is one of the best in the industry, with a silent air induction system, a heated blower that ensures that the bubbles don’t cool the water, a specially designed air flow system that keeps the bubbles coming with the same intensity from all directions, and an automatic purge system and CleanLine water lines. The Pure Air package also comes with Jacuzzi’s proprietary Thermal Lumbar Comfort system, which focuses heated air on the lower back for a more intense therapeutic experience. Finally Pure Air tubs come equipped with an aromatherapy function, which allows the user to infuse the water with scents of her choice.
The top of the Finestra walk-in tub lineup is the Salon Spa package, which offers all the features of the Soaking, Whirlpool, and Pure Air models in a tub packed with functionality and luxury. This tub is more than just a combination of features, however. The Salon Spa goes one step further, by also offering a chromatherapy function that illuminates the water with a multi-colored light display.
Whether or not you opt for the full-featured Salon Spa package, the Finestra model offers some high-quality features, including a low entry threshold, built-in safety bars, and textured bath surfaces. Its three tub sizes are also solidly constructed out of high-gloss acrylic on steel frames, with a dual-pin locking doors and ergonomic door handles for easy-to-use security while you bathe. The seat is contoured for comfort, and set at a height to make sitting and rising as easy as possible for those with limited mobility. If you’re considering a major remodel or planning to build a new home for your retirement years, the Finestra walk-in tub is worth considering. What’s remarkable, too, is that while the Salon Spa is on the higher end among walk-in tub models, it does come at a price point not too much higher than the simple Whirlpool and Pure Air models, meaning you can get value by combining features. If you’re looking for luxury combined with bathing accessibility, this may be the package for you.
Jacuzzi Walk-In Tub
Starting around $10,000
For those who simply want to replace their present tub, Jacuzzi offers a fully-featured walk-in tub on the level of its Salon Spa package, with whirlpool and Pure Air functions, and all the other features that make its top-of-the-line new construction tub so attractive. What’s more, the tub comes standard with a couple of features that are only optional in the Finestra packages: a handheld shower wand for convenient bathing and a fast-fill faucet that shortens the the time spent in the tub waiting for it fill. While this replacement model does put Jacuzzi at the high end for those just hoping to switch out their current tub or shower, its luxury features make it an excellent choice for those who want the full spa experience, or who want a therapeutic bath to address the effects of illnesses such as diabetes, arthritis, or poor circulation.
“We’ve had our Jacuzzi walk-in tub for a couple of months now and we are really enjoying it. In fact, we’ve already talked to people about it. I like the jets and I also enjoy just sitting there and kicking back and watching the bubbles go around.”
Finestra and Jacuzzi Walk-In Showers
Starting around $5,000
As if Jacuzzi’s walk-in tub offerings weren’t enough, the company also offers the same choice of accessible showers—a replacement shower and a shower designed for new construction—loaded with thoughtfully designed features. The most useful innovation is the repositionable collapsing chair: users can move this essential item to any of the shower’s three walls in order to optimize their bathing experience, or remove it entirely if necessary for cleaning or to make the shower more usable. But the shower has other amenities as well, including a hand-held shower wand that reaches easily to a sitting bather, built-in shelves, and, for a luxurious showering experience, an array of four body sprays that shoot jets of massaging water. If you’re in the market for an accessible bathing option, but are looking for something on the lower end, consider the innovative and practical Jacuzzi walk-in shower.
At a Glance
A checklist of standard walk-in tub features.
|Models||Finestra Walk-In Tub||Jacuzzi Walk-In Tub||Finestra Walk-In Shower||Jacuzzi Walk-In Shower|
|Price*||$5000 - $8000, depending on options||Starting around $10,000||Around $5000||Around $5000|
|Low Entry Threshhold||standard||standard||standard||standard|
|Push Button Controls||standard||standard|
|Built-In Safety Bars||standard||standard||standard||standard|
|Textured Bath Surfaces||standard||standard||standard||standard|
Do walk-in tubs come in different sizes?
Jacuzzis’ walk-in tubs come in three different sizes with a length of either 52 or 60 inches and widths between 30 or 36 inches with three different finishes to choose from. Their smaller tub at 52 inches long and 30 inches wide only comes in white. All of their walk-in tubs come in an acrylic finish and a left or right drain option.
What features are offered for my walk-in tub?
Jacuzzi offers a luxury bathing experience in their walk-in tubs with great features like a maintenance heater that keeps the water warm for longer bathing, chromatherapy and aromatherapy systems on their Pure Air and Salon Spa systems, and raised push buttons to make controlling the light, air and whirlpool features easier than ever.
What kind of warranty is offered with my walk-in tub?
All of their tubs come with a limited lifetime warranty that applies to the body of the tub, the air jets, the water jet systems, and all factory-installed parts and fixtures. The company also offers a 2-year labor warranty for factory-installed components that might fail due to poor craftsmanship, ensuring that you’re not out for labor costs for the odd defective part.
How do I clean my walk-in tub?
When cleaning your walk-in tub, do not use wire brushes, steel wool or other abrasives. After you are finished taking your bath, be sure to rinse off all surfaces using the shower head wand and warm water. Depending on the type of finish you have on your tub you will want to get a mild solution for a deeper clean. It is recommended to do a deep clean on your walk-in tubs every one or two months depending on how often you use it. Check with your brand to see recommended products.
Does Medicare or health insurance cover walk-in tubs?
Medicare and health insurance usually only covers items that deemed “medically required” so it is best to think of a walk-in tub as an out of pocket expense. There are some rare occasions where medicare and health insurances will provide financial assistance. Check with your insurance agent to see what your specific policy covers. Most walk-in tub providers also have a specialist you can contact for more information.
|Features||Finestra Walk-in Tub||Jacuzzi Walk-in Tub||Finestra Walk-in Shower||Jacuzzi Walk-in Shower|
|Acrylic over steel body with leveling feet||standard||standard||standard||standard|
|Available in gloss or matte white||standard||standard||standard||standard|
|Fast fill faucet||optional||standard|
|Handheld shower wand||optional||standard||standard||standard|
|Heater for Prolonged Bathing||standard||standard|
|Spa with heated air blower||optional||standard|
|Spa with heated air blower||optional||standard|
|Adjustable body jets|
|Sizes available (wxl)||30”x52, 30”x60”, 36”x60||30”x52, 30”x60”, 36”x60||30”x60”||can adjust to existing space|
Word on the Street
Every one of its accessible bathing models seemed highly satisfactory to Jacuzzi’s customers. Overall, reviewers in online forums reported that their tubs worked well, and there were very few reviews that said customers were unhappy with the choice they had made. Jacuzzi also scored well in terms of customer service, a category that includes sales representatives and installation teams. Installation teams were also praised for their skill, as well as for getting the job done quickly and efficiently.
“After coming home from work, I sometimes hurt pretty bad [sic] with arthritis. But I enjoy using my Jacuzzi tub now and it sure helps a lot. My favorite feature of it is the whirlpool.”
Price and Warranty
If you call Jacuzzi to talk about tubs, or contact your local dealer, they’ll hold off on giving you a solid price until they get more information, and possibly until they can meet you in your home. That’s understandable: they’re going to want to know why you want a tub, what you want it for, and get clear on any wrinkles related to installation before they’re going to feel comfortable giving you an estimate. Still, even if you’re still in the window-shopping stage, you’re probably hoping to get some idea of the cost of the unit you’re most interested in in order to compare it with the alternatives, and while Jacuzzi is reluctant to give prices of their units, a little research can uncover ballpark prices.
As we’ve outlined above, the price of a Jacuzzi walk-in tub varies according to the package you select (with installation adding more to the overall cost). And while the cost for the replacement model tub is high, it is a full-featured tub, perfect for those hoping for luxury or for the famed therapeutic benefits of the Jacuzzi water massage systems. Note, too, that some retailers offer Jacuzzi models at a considerable discount, sometimes up to 40% off the list price. And Jacuzzi’s warranty stands out for its breadth: All of their tubs come with a limited lifetime warranty that applies to the body of the tub, the air jets, the water jet systems, and all factory-installed parts and fixtures. The company also offers a 2-year labor warranty for factory-installed components that might fail due to poor craftsmanship, ensuring that you’re not out for labor costs for the odd defective part.
|Product||Finestra Walk-In Tub||Jacuzzi Walk-In Tub||Finestra Walk-In Shower||Jacuzzi Walk-In Shower|
|Price*||Starting around $7000||Starting around $10,000||Around $5000||Around $5000|
|Lifetime Warranty - Tub Shell and all Factory Installed Features||Limited lifetime||Limited lifetime||Limited lifetime||Limited lifetime|
|2 Year Warranty - Labor (Factory Installed Only)|
|90 Day Warranty - Parts when not Factory Installed||Limited lifetime||Limited lifetime||Limited lifetime||Limited lifetime|
Note, though, that if you opt for parts or features that aren’t installed at the factory (think optional showerheads and drain hardware), Jacuzzi only offers a 90-day limited warranty on such items. Still, though, for the standard unit, Jacuzzi offers one of the strongest warranties in the industry.
“We went with Jacuzzi Walk-in Tub because of their name. Their installation team was really good and fast . . . I use the tub at night before I go to bed and it helps me sleep better. It’s very relaxing and works great.”
Jacuzzi offers high quality walk-in tubs, and they back up the most important parts of their models with a solid warranty. For those who are prepared to pay a little more for a replacement for their current tub, this high quality, paired with the wealth of features on offer, may make Jacuzzi a great value. And for those interested in a more accessible shower, Jacuzzi’s shower models offer quality and features at a reasonable price.