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Lifeline Review8 minute read

8 minute read

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Updated for December, 2018

Philips is a well-known name in consumer electronics, and the company claims that its Lifeline medical alert service is the oldest in the country. And while it doesn’t offer the variety of services of Medical Guardian, our top provider, and its prices run a little higher than those of Bay Alert Medical, our most economical choice, it does offer high quality equipment and some useful extras that make it our choice for the medical alert company with the Best Features and Hardware for 2018.

Pros
  • Attractive, well-designed equipment
  • Base station allows two-way communication throughout house
  • Mobile device allows location tracking
  • First medical alert system in US No cancellation fees
Cons
  • $50 Activation fee
  • No free trial period

At a Glance

A checklist of standard features.

Product Features HomeSafe HomeSafe Cell GoSafe AutoAlert
Monthly charge $29.95 $41.95 $44.95 $56.95
Coverage at home
Coverage away from home
Range up to 500 ft up to 500 ft Unlimited Unlimited
Battery Life up to 30 hr backup up to 30 hr backup 48-72 hrs 48-72 hrs
Includes AutoAlert Fall Detection

Lifeline Review

Most medical alert systems work in two main ways: if you’re at home, you use a signaling device—usually something you can wear on your body, like a wristband or a pendant—that sends a signal to a base station. This base station in turn contacts a call center that can either assess the situation in conversation with you or send friends or responders to find out what the problem is. Alternately, at home or away from home, you use a mobile device to contact the call center directly. Philips Lifeline offers both of these options, and, true to its reputation as one of America’s preeminent manufacturers of home electronics, offers some impressive extras in addition.